{"id":1837,"date":"2023-06-19T14:06:26","date_gmt":"2023-06-19T06:06:26","guid":{"rendered":"https:\/\/voltsmile.com\/?page_id=1837"},"modified":"2023-11-29T14:50:17","modified_gmt":"2023-11-29T06:50:17","slug":"faq","status":"publish","type":"page","link":"https:\/\/voltsmile.com\/it\/faqs\/","title":{"rendered":"Domande frequenti"},"content":{"rendered":"<section class=\"section dark has-scroll-for-more\" id=\"section_548801515\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1650\" height=\"1275\" src=\"https:\/\/voltsmile.com\/wp-content\/uploads\/2023\/07\/faq-banner.webp\" class=\"bg attachment-original size-original\" alt=\"\" \/>\t\t\t\t\t\t<button class=\"scroll-for-more z-5 icon absolute bottom h-center\" aria-label=\"Scorri per ulteriori informazioni\"><i class=\"icon-angle-down\" aria-hidden=\"true\" style=\"font-size:42px;\"><\/i><\/button>\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<div class=\"row align-center\"  id=\"row-1965933342\">\n\n\t<div id=\"col-1206965383\" class=\"col medium-10 small-12 large-10\"  >\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\n\t<div id=\"text-841439321\" class=\"text\">\n\t\t\n<h2>Come possiamo aiutarvi?<\/h2>\n\t\t\n<style>\n#text-841439321 {\n  font-size: 1.5rem;\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"gap-1245619334\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1245619334 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"row\"  id=\"row-1334469983\">\n\n\t<div id=\"col-19464932\" class=\"col medium-9 small-12 large-9\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<p>Di seguito sono riportate le risposte ad alcune domande comuni relative ai prodotti; se avete altre domande sui nostri prodotti e servizi, non esitate a chiedercele.<\/p>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_548801515 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n  min-height: 600px;\n}\n#section_548801515 .section-bg img {\n  object-position: 60% 20%;\n}\n<\/style>\n\t<\/section>\n\t\n\n\n\t<section class=\"section\" id=\"section_453960693\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<div class=\"row\"  id=\"row-2027474615\">\n\n\t<div id=\"col-123314558\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\n<h3>Domande frequenti<\/h3>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n<div class=\"row\"  id=\"row-2081692948\">\n\n\t<div id=\"col-2003319963\" class=\"col medium-12 small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<div class=\"accordion\">\n\t<div id=\"accordion-1522172829\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1522172829-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-are-the-key-features-of-this-product\" aria-expanded=\"false\" aria-controls=\"accordion-1522172829-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Attiva\/Disattiva\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Quali sono le caratteristiche principali di questo prodotto?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1522172829-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1522172829-label\">\n\t\t\t\n<p>Serie W<br \/>\n    1 montaggio a parete: La serie Voltsmile W \u00e8 progettata per essere montata a parete con un aspetto migliore per adattarsi alla vostra casa.<br \/>\n    2 Perfettamente progettato per l'installazione: le alette su entrambi i lati consentono di montare facilmente il prodotto a parete.<br \/>\n    3 Protezione intelligente: ogni batteria \u00e8 dotata di un BMS interno per misurare e monitorare lo stato di carica e scarica in tempo reale. <\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2662909644\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2662909644-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-guarantees-are-offered?\" aria-expanded=\"false\" aria-controls=\"accordion-2662909644-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Attiva\/Disattiva\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Quali sono le garanzie offerte?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2662909644-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2662909644-label\">\n\t\t\t\n<p>    1 Garanzia di 10 anni (o 6.000 cicli, a seconda di quale sia il primo)<br \/>\n    2 Protezione del cliente<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2560870374\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2560870374-label\" class=\"accordion-title plain\" href=\"#accordion-item-tell-us-about-the-customer-service-that-comes-with-this.\" aria-expanded=\"false\" aria-controls=\"accordion-2560870374-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Attiva\/Disattiva\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Ci parli del servizio clienti che ne deriva.<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2560870374-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2560870374-label\">\n\t\t\t\n<p>1. Offriremo corsi di formazione per distributori e installatori;<br \/>\n2. Assistenza tecnica, se necessaria;<br \/>\n3. Accettiamo ordini OEM\/ODM<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1072420676\" class=\"col medium-12 small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<div class=\"accordion\">\n\t<div id=\"accordion-2907351304\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2907351304-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-happens-if-this-product-breaks-down?\" aria-expanded=\"false\" aria-controls=\"accordion-2907351304-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Attiva\/Disattiva\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Cosa succede se questo prodotto si rompe?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2907351304-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2907351304-label\">\n\t\t\t\n<p>Se il prodotto si rompe, lo ripareremo o lo richiameremo.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-753963131\" class=\"accordion-item\">\n\t\t<a id=\"accordion-753963131-label\" class=\"accordion-title plain\" href=\"#accordion-item-does-this-product-have-any-industry-certifications?\" aria-expanded=\"false\" aria-controls=\"accordion-753963131-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Attiva\/Disattiva\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Questo prodotto dispone di certificazioni di settore?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-753963131-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-753963131-label\">\n\t\t\t\n<p>CE\/ IEC62619 \/UN38.3<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-242048500\" class=\"accordion-item\">\n\t\t<a id=\"accordion-242048500-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-payment-terms-are-offered?\" aria-expanded=\"false\" aria-controls=\"accordion-242048500-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Attiva\/Disattiva\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Quali sono i termini di pagamento offerti?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-242048500-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-242048500-label\">\n\t\t\t\n<p>T\/T, L\/C, D\/P, D\/A, O\/A<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1391928626\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1391928626-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-are-these-products-shipped-to-the-customer?-do-you-offer-free-shipping?\" aria-expanded=\"false\" aria-controls=\"accordion-1391928626-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Attiva\/Disattiva\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Come vengono spediti questi prodotti al cliente? Offrite la spedizione gratuita?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1391928626-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1391928626-label\">\n\t\t\t\n<p>Accettiamo diversi tipi di termini di trasporto, tra cui EXW\/FCA\/FAS\/FOB\/CFR\/CIF\/CPI\/CIP\/DAF\/DES\/DEQ\/DDU\/DDP, e il costo del trasporto dipende dai termini di trasporto effettivi.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3872128462\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3872128462-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-environment-is-this-product-best-suited-to?\" aria-expanded=\"false\" aria-controls=\"accordion-3872128462-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Attiva\/Disattiva\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>A quale ambiente \u00e8 pi\u00f9 adatto questo prodotto?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3872128462-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3872128462-label\">\n\t\t\t\n<p>Temperatura di lavoro: 0\u00b0C - 50\u00b0C<br \/>\nTemperatura di conservazione: -20\u00b0C - 60\u00b0C<br \/>\nUmidit\u00e0: 5% ~ 95% (RH) NESSUNA CONDENSAZIONE<br \/>\nAtteggiamento:<4500m\n<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-271286628\" class=\"accordion-item\">\n\t\t<a id=\"accordion-271286628-label\" class=\"accordion-title plain\" href=\"#accordion-item-who-are-the-key-customers-for-these-products?\" aria-expanded=\"false\" aria-controls=\"accordion-271286628-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Attiva\/Disattiva\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Chi sono i clienti chiave di questi prodotti?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-271286628-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-271286628-label\">\n\t\t\t\n<p>Distributori e proprietari del marchio<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1469268180\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1469268180-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-makes-this-product-better-than-competitor-products?\" aria-expanded=\"false\" aria-controls=\"accordion-1469268180-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Attiva\/Disattiva\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Cosa rende questo prodotto migliore rispetto ai prodotti della concorrenza?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1469268180-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1469268180-label\">\n\t\t\t\n<p>Essendo la Shenzhen Londian Wason Holdings Group Co., Ltd la nostra societ\u00e0 madre, siamo in grado di fornirvi la fonte di prodotti pi\u00f9 affidabile e il prezzo pi\u00f9 competitivo lavorando con tutti i principali marchi di celle per batterie in tutto il mondo, poich\u00e9 la maggior parte di essi sono nostri clienti.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3247853375\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3247853375-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-is-this-product-better-than-your-previous-products?\" aria-expanded=\"false\" aria-controls=\"accordion-3247853375-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Attiva\/Disattiva\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>In che modo questo prodotto \u00e8 migliore dei vostri prodotti precedenti?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3247853375-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3247853375-label\">\n\t\t\t\n<p>La serie W \u00e8 montata a parete con dimensioni e capacit\u00e0 perfette.<br \/>\nTutti i prodotti con sistema di riscaldamento opzionale per ambienti a basse temperature<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-424938481\" class=\"accordion-item\">\n\t\t<a id=\"accordion-424938481-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-is-the-product&#039;s-installation-time?-do-you-have-installation-services?\" aria-expanded=\"false\" aria-controls=\"accordion-424938481-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Attiva\/Disattiva\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Qual \u00e8 il tempo di installazione del prodotto? Avete servizi di installazione?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-424938481-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-424938481-label\">\n\t\t\t\n<p>Il tempo di installazione \u00e8 di circa 10 minuti - mezz'ora. Non forniamo il servizio di installazione, ma forniamo i manuali d'uso per l'installazione.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-856636383\" class=\"accordion-item\">\n\t\t<a id=\"accordion-856636383-label\" class=\"accordion-title plain\" href=\"#accordion-item-does-your-product-require-maintenance-services?-do-you-offer-them?\" aria-expanded=\"false\" aria-controls=\"accordion-856636383-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Attiva\/Disattiva\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Il vostro prodotto richiede servizi di manutenzione? Li offrite?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-856636383-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-856636383-label\">\n\t\t\t\n<p>S\u00ec, e offriremo anche i servizi post-vendita.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n<div class=\"row\"  id=\"row-1809277583\">\n\n\t<div id=\"col-577966113\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner text-center dark\" style=\"background-color:rgb(23, 23, 23);\" >\n\t\t\t\n\t\t\t\n<h3> Avete ancora una domanda?<br \/><\/h3>\n<p>Per ulteriori informazioni, contattateci.<\/p>\n<a href=\"https:\/\/voltsmile.com\/it\/contatto\/\" target=\"_blank\" class=\"button primary\" rel=\"noopener\" >\n\t\t<span>Contattate<\/span>\n\t<\/a>\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-577966113 > .col-inner {\n  padding: 40px 40px 40px 40px;\n  margin: 40px 0px 0px 0px;\n  border-radius: 20px;\n}\n<\/style>\n\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_453960693 {\n  padding-top: 80px;\n  padding-bottom: 80px;\n}\n<\/style>\n\t<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1837","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - 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