{"id":1837,"date":"2023-06-19T14:06:26","date_gmt":"2023-06-19T06:06:26","guid":{"rendered":"https:\/\/voltsmile.com\/?page_id=1837"},"modified":"2023-11-29T14:50:17","modified_gmt":"2023-11-29T06:50:17","slug":"faqs","status":"publish","type":"page","link":"https:\/\/voltsmile.com\/id\/faqs\/","title":{"rendered":"Pertanyaan Umum"},"content":{"rendered":"<section class=\"section dark has-scroll-for-more\" id=\"section_1817522701\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1650\" height=\"1275\" src=\"https:\/\/voltsmile.com\/wp-content\/uploads\/2023\/07\/faq-banner.webp\" class=\"bg attachment-original size-original\" alt=\"\" \/>\t\t\t\t\t\t<button class=\"scroll-for-more z-5 icon absolute bottom h-center\" aria-label=\"Gulir untuk lebih lanjut\"><i class=\"icon-angle-down\" aria-hidden=\"true\" style=\"font-size:42px;\"><\/i><\/button>\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<div class=\"row align-center\"  id=\"row-877556426\">\n\n\t<div id=\"col-692351887\" class=\"col medium-10 small-12 large-10\"  >\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\n\t<div id=\"text-3948081764\" class=\"text\">\n\t\t\n<h2>Bagaimana kami bisa membantu?<\/h2>\n\t\t\n<style>\n#text-3948081764 {\n  font-size: 1.5rem;\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"gap-1229304242\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1229304242 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"row\"  id=\"row-946377586\">\n\n\t<div id=\"col-1106257666\" class=\"col medium-9 small-12 large-9\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<p>Di bawah ini adalah jawaban atas beberapa pertanyaan umum terkait produk, jika Anda memiliki pertanyaan lain tentang produk dan layanan kami, jangan ragu untuk bertanya kepada kami.<\/p>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1817522701 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n  min-height: 600px;\n}\n#section_1817522701 .section-bg img {\n  object-position: 60% 20%;\n}\n<\/style>\n\t<\/section>\n\t\n\n\n\t<section class=\"section\" id=\"section_672288259\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<div class=\"row\"  id=\"row-878214282\">\n\n\t<div id=\"col-1126695381\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\n<h3>Pertanyaan yang Sering Diajukan<\/h3>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n<div class=\"row\"  id=\"row-697028131\">\n\n\t<div id=\"col-402476733\" class=\"col medium-12 small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<div class=\"accordion\">\n\t<div id=\"accordion-3319481069\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3319481069-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-are-the-key-features-of-this-product\" aria-expanded=\"false\" aria-controls=\"accordion-3319481069-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Beralih\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Apa saja fitur-fitur utama dari produk ini<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3319481069-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3319481069-label\">\n\t\t\t\n<p>Seri W<br \/>\n    1 dipasang di dinding: Voltsmile seri W didesain untuk dipasang di dinding dengan tampilan yang lebih baik agar sesuai dengan rumah Anda.<br \/>\n    2 Didesain sempurna untuk pemasangan: lugs di kedua sisi membuat produk mudah dipasang di dinding.<br \/>\n    3 Perlindungan cerdas: setiap baterai dengan BMS di dalam untuk mengukur dan memantau status pengisian dan pengosongan secara real-time. <\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1276080622\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1276080622-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-guarantees-are-offered?\" aria-expanded=\"false\" aria-controls=\"accordion-1276080622-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Beralih\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Jaminan apa yang ditawarkan?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1276080622-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1276080622-label\">\n\t\t\t\n<p>    1 Garansi 10 tahun (atau 6.000 siklus yang mana yang lebih dulu)<br \/>\n    2 Perlindungan Pelanggan<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2291009915\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2291009915-label\" class=\"accordion-title plain\" href=\"#accordion-item-tell-us-about-the-customer-service-that-comes-with-this.\" aria-expanded=\"false\" aria-controls=\"accordion-2291009915-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Beralih\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Ceritakan kepada kami tentang layanan pelanggan yang menyertainya.<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2291009915-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2291009915-label\">\n\t\t\t\n<p>1. Kami akan menyediakan kursus pelatihan untuk distributor dan pemasang;<br \/>\n2. Dukungan teknis jika diperlukan;<br \/>\n3. Kami menerima pesanan OEM \/ ODM<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-870114250\" class=\"col medium-12 small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<div class=\"accordion\">\n\t<div id=\"accordion-3462486147\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3462486147-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-happens-if-this-product-breaks-down?\" aria-expanded=\"false\" aria-controls=\"accordion-3462486147-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Beralih\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Apa yang terjadi jika produk ini rusak?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3462486147-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3462486147-label\">\n\t\t\t\n<p>Jika produk rusak, kami akan memperbaikinya atau menariknya kembali.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1360853077\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1360853077-label\" class=\"accordion-title plain\" href=\"#accordion-item-does-this-product-have-any-industry-certifications?\" aria-expanded=\"false\" aria-controls=\"accordion-1360853077-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Beralih\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Apakah produk ini memiliki sertifikasi industri?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1360853077-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1360853077-label\">\n\t\t\t\n<p>CE\/ IEC62619 \/UN38.3<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-4124385320\" class=\"accordion-item\">\n\t\t<a id=\"accordion-4124385320-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-payment-terms-are-offered?\" aria-expanded=\"false\" aria-controls=\"accordion-4124385320-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Beralih\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Ketentuan pembayaran apa yang ditawarkan?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-4124385320-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-4124385320-label\">\n\t\t\t\n<p>T\/T, L\/C, D\/P, D\/A, O\/A<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3685209042\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3685209042-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-are-these-products-shipped-to-the-customer?-do-you-offer-free-shipping?\" aria-expanded=\"false\" aria-controls=\"accordion-3685209042-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Beralih\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Bagaimana produk ini dikirim ke pelanggan? Apakah Anda menawarkan pengiriman gratis?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3685209042-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3685209042-label\">\n\t\t\t\n<p>Kami menerima berbagai jenis persyaratan pengiriman, termasuk EXW \/ FCA \/ FAS \/ FOB \/ CFR \/ CIF \/ CPI \/ CIP \/ DES \/ DEQ \/ DDU \/ DDP, dan biaya pengiriman tergantung pada persyaratan pengiriman yang sebenarnya.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-4071048426\" class=\"accordion-item\">\n\t\t<a id=\"accordion-4071048426-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-environment-is-this-product-best-suited-to?\" aria-expanded=\"false\" aria-controls=\"accordion-4071048426-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Beralih\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Untuk lingkungan apa produk ini paling cocok?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-4071048426-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-4071048426-label\">\n\t\t\t\n<p>Suhu kerja: 0\u00b0C - 50\u00b0C<br \/>\nSuhu penyimpanan: -20\u00b0C - 60\u00b0C<br \/>\nKelembaban: 5% ~ 95% (RH) TANPA KONDENSASI<br \/>\nSikap:<4500m\n<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-372143633\" class=\"accordion-item\">\n\t\t<a id=\"accordion-372143633-label\" class=\"accordion-title plain\" href=\"#accordion-item-who-are-the-key-customers-for-these-products?\" aria-expanded=\"false\" aria-controls=\"accordion-372143633-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Beralih\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Siapa pelanggan utama untuk produk-produk ini?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-372143633-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-372143633-label\">\n\t\t\t\n<p>Distributor dan pemilik merek<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3302385456\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3302385456-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-makes-this-product-better-than-competitor-products?\" aria-expanded=\"false\" aria-controls=\"accordion-3302385456-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Beralih\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Apa yang membuat produk ini lebih baik daripada produk pesaing?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3302385456-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3302385456-label\">\n\t\t\t\n<p>Dengan Shenzhen Londian Wason Holdings Group Co, Ltd sebagai perusahaan induk kami, kami dapat memberi Anda sumber produk yang paling dapat diandalkan dan harga yang kompetitif dengan bekerja sama dengan semua merek sel baterai utama di seluruh dunia karena sebagian besar dari mereka adalah pelanggan kami.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-673212198\" class=\"accordion-item\">\n\t\t<a id=\"accordion-673212198-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-is-this-product-better-than-your-previous-products?\" aria-expanded=\"false\" aria-controls=\"accordion-673212198-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Beralih\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Bagaimana produk ini lebih baik daripada produk Anda sebelumnya?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-673212198-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-673212198-label\">\n\t\t\t\n<p>Seri W dipasang di dinding dengan ukuran dan kapasitas yang sempurna.<br \/>\nSemua produk dengan sistem pemanas opsional untuk lingkungan bersuhu rendah<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-4276514209\" class=\"accordion-item\">\n\t\t<a id=\"accordion-4276514209-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-is-the-product&#039;s-installation-time?-do-you-have-installation-services?\" aria-expanded=\"false\" aria-controls=\"accordion-4276514209-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Beralih\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Berapa lama waktu pemasangan produk? apakah Anda memiliki layanan pemasangan?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-4276514209-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-4276514209-label\">\n\t\t\t\n<p>Waktu pemasangan sekitar 10 menit hingga setengah jam. Kami tidak menyediakan layanan instalasi tetapi akan memberikan panduan pengguna untuk instalasi<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3429644588\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3429644588-label\" class=\"accordion-title plain\" href=\"#accordion-item-does-your-product-require-maintenance-services?-do-you-offer-them?\" aria-expanded=\"false\" aria-controls=\"accordion-3429644588-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Beralih\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Apakah produk Anda memerlukan layanan pemeliharaan? apakah Anda menawarkannya?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3429644588-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3429644588-label\">\n\t\t\t\n<p>Ya, dan kami akan menawarkan layanan purna jual.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n<div class=\"row\"  id=\"row-121035065\">\n\n\t<div id=\"col-435454797\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner text-center dark\" style=\"background-color:rgb(23, 23, 23);\" >\n\t\t\t\n\t\t\t\n<h3> Masih punya pertanyaan?<br \/><\/h3>\n<p>Silakan hubungi kami untuk informasi lebih lanjut.<\/p>\n<a href=\"https:\/\/voltsmile.com\/id\/kontak\/\" target=\"_blank\" class=\"button primary\" rel=\"noopener\" >\n\t\t<span>Hubungi<\/span>\n\t<\/a>\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-435454797 > .col-inner {\n  padding: 40px 40px 40px 40px;\n  margin: 40px 0px 0px 0px;\n  border-radius: 20px;\n}\n<\/style>\n\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_672288259 {\n  padding-top: 80px;\n  padding-bottom: 80px;\n}\n<\/style>\n\t<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1837","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - 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