{"id":1837,"date":"2023-06-19T14:06:26","date_gmt":"2023-06-19T06:06:26","guid":{"rendered":"https:\/\/voltsmile.com\/?page_id=1837"},"modified":"2023-11-29T14:50:17","modified_gmt":"2023-11-29T06:50:17","slug":"faqs","status":"publish","type":"page","link":"https:\/\/voltsmile.com\/de\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"<section class=\"section dark has-scroll-for-more\" id=\"section_1684504689\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1650\" height=\"1275\" src=\"https:\/\/voltsmile.com\/wp-content\/uploads\/2023\/07\/faq-banner.webp\" class=\"bg attachment-original size-original\" alt=\"\" \/>\t\t\t\t\t\t<button class=\"scroll-for-more z-5 icon absolute bottom h-center\" aria-label=\"Scrollen f\u00fcr mehr\"><i class=\"icon-angle-down\" aria-hidden=\"true\" style=\"font-size:42px;\"><\/i><\/button>\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<div class=\"row align-center\"  id=\"row-1354350399\">\n\n\t<div id=\"col-24188499\" class=\"col medium-10 small-12 large-10\"  >\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\n\t<div id=\"text-874070169\" class=\"text\">\n\t\t\n<h2>Wie k\u00f6nnen wir helfen?<\/h2>\n\t\t\n<style>\n#text-874070169 {\n  font-size: 1.5rem;\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"gap-1018659358\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1018659358 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"row\"  id=\"row-369021014\">\n\n\t<div id=\"col-174794993\" class=\"col medium-9 small-12 large-9\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<p>Im Folgenden finden Sie Antworten auf einige h\u00e4ufig gestellte Fragen zu unseren Produkten. Wenn Sie weitere Fragen zu unseren Produkten und Dienstleistungen haben, k\u00f6nnen Sie uns diese gerne stellen.<\/p>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1684504689 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n  min-height: 600px;\n}\n#section_1684504689 .section-bg img {\n  object-position: 60% 20%;\n}\n<\/style>\n\t<\/section>\n\t\n\n\n\t<section class=\"section\" id=\"section_466452202\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<div class=\"row\"  id=\"row-1939139659\">\n\n\t<div id=\"col-1357481846\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\n<h3>H\u00e4ufig gestellte Fragen<\/h3>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n<div class=\"row\"  id=\"row-1115453741\">\n\n\t<div id=\"col-923084687\" class=\"col medium-12 small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<div class=\"accordion\">\n\t<div id=\"accordion-1426021283\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1426021283-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-are-the-key-features-of-this-product\" aria-expanded=\"false\" aria-controls=\"accordion-1426021283-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Umschalten\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Was sind die wichtigsten Merkmale dieses Produkts?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1426021283-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1426021283-label\">\n\t\t\t\n<p>Serie W<br \/>\n    1 wandmontiert: Die Voltsmile W-Serie ist f\u00fcr die Wandmontage konzipiert und passt optisch besser zu Ihrem Zuhause.<br \/>\n    2 Perfekt f\u00fcr die Installation: die Laschen auf beiden Seiten machen das Produkt leicht an der Wand zu montieren.<br \/>\n    3 Intelligenter Schutz: Jede Batterie ist mit einem BMS ausgestattet, das den Lade- und Entladestatus in Echtzeit misst und \u00fcberwacht. <\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-429333044\" class=\"accordion-item\">\n\t\t<a id=\"accordion-429333044-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-guarantees-are-offered?\" aria-expanded=\"false\" aria-controls=\"accordion-429333044-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Umschalten\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Welche Garantien werden geboten?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-429333044-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-429333044-label\">\n\t\t\t\n<p>    1 10 Jahre Garantie (oder 6.000 Fahrr\u00e4der, je nachdem, was zuerst eintritt)<br \/>\n    2 Kundenschutz<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1715599440\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1715599440-label\" class=\"accordion-title plain\" href=\"#accordion-item-tell-us-about-the-customer-service-that-comes-with-this.\" aria-expanded=\"false\" aria-controls=\"accordion-1715599440-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Umschalten\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Erz\u00e4hlen Sie uns etwas \u00fcber den Kundendienst, der damit verbunden ist.<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1715599440-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1715599440-label\">\n\t\t\t\n<p>1. Wir werden Schulungskurse f\u00fcr H\u00e4ndler und Installateure anbieten;<br \/>\n2. Technische Unterst\u00fctzung, falls erforderlich;<br \/>\n3. Wir akzeptieren OEM\/ODM Auftr\u00e4ge<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1336302867\" class=\"col medium-12 small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<div class=\"accordion\">\n\t<div id=\"accordion-1549154983\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1549154983-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-happens-if-this-product-breaks-down?\" aria-expanded=\"false\" aria-controls=\"accordion-1549154983-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Umschalten\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Was passiert, wenn dieses Produkt kaputt geht?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1549154983-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1549154983-label\">\n\t\t\t\n<p>Wenn das Produkt kaputt geht, reparieren wir es oder rufen es zur\u00fcck.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1225740031\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1225740031-label\" class=\"accordion-title plain\" href=\"#accordion-item-does-this-product-have-any-industry-certifications?\" aria-expanded=\"false\" aria-controls=\"accordion-1225740031-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Umschalten\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Verf\u00fcgt dieses Produkt \u00fcber irgendwelche Branchenzertifizierungen?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1225740031-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1225740031-label\">\n\t\t\t\n<p>CE\/ IEC62619 \/UN38.3<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2241200566\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2241200566-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-payment-terms-are-offered?\" aria-expanded=\"false\" aria-controls=\"accordion-2241200566-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Umschalten\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Welche Zahlungsbedingungen werden angeboten?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2241200566-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2241200566-label\">\n\t\t\t\n<p>T\/T, L\/C, D\/P, D\/A, O\/A<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-459090811\" class=\"accordion-item\">\n\t\t<a id=\"accordion-459090811-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-are-these-products-shipped-to-the-customer?-do-you-offer-free-shipping?\" aria-expanded=\"false\" aria-controls=\"accordion-459090811-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Umschalten\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Wie werden diese Produkte an den Kunden versandt? Bieten Sie kostenlosen Versand an?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-459090811-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-459090811-label\">\n\t\t\t\n<p>Wir akzeptieren verschiedene Frachtbedingungen, einschlie\u00dflich EXW\/FCA\/FAS\/FOB\/CFR\/CIF\/CPI\/CIP\/DAF\/DES\/DEQ\/DDU\/DDP, und die Kosten f\u00fcr den Versand sind abh\u00e4ngig von den tats\u00e4chlichen Frachtbedingungen.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1137088923\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1137088923-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-environment-is-this-product-best-suited-to?\" aria-expanded=\"false\" aria-controls=\"accordion-1137088923-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Umschalten\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>F\u00fcr welche Umgebung ist dieses Produkt am besten geeignet?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1137088923-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1137088923-label\">\n\t\t\t\n<p>Arbeitstemperatur: 0\u00b0C - 50\u00b0C<br \/>\nLagertemperatur: -20\u00b0C - 60\u00b0C<br \/>\nLuftfeuchtigkeit: 5% ~ 95%(RH) KEINE KONDENSATION<br \/>\nHaltung:<4500m\n<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3825258415\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3825258415-label\" class=\"accordion-title plain\" href=\"#accordion-item-who-are-the-key-customers-for-these-products?\" aria-expanded=\"false\" aria-controls=\"accordion-3825258415-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Umschalten\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Wer sind die wichtigsten Kunden f\u00fcr diese Produkte?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3825258415-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3825258415-label\">\n\t\t\t\n<p>Vertriebsh\u00e4ndler und Markeninhaber<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-610369000\" class=\"accordion-item\">\n\t\t<a id=\"accordion-610369000-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-makes-this-product-better-than-competitor-products?\" aria-expanded=\"false\" aria-controls=\"accordion-610369000-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Umschalten\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Was macht dieses Produkt besser als die Produkte der Konkurrenz?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-610369000-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-610369000-label\">\n\t\t\t\n<p>Da unsere Muttergesellschaft Shenzhen Londian Wason Holdings Group Co., Ltd. ist, k\u00f6nnen wir Ihnen die zuverl\u00e4ssigste Produktquelle und einen wettbewerbsf\u00e4higen Preis bieten, indem wir mit allen gro\u00dfen Batteriezellenmarken weltweit zusammenarbeiten, da die meisten von ihnen unsere Kunden sind.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3391612327\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3391612327-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-is-this-product-better-than-your-previous-products?\" aria-expanded=\"false\" aria-controls=\"accordion-3391612327-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Umschalten\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Inwiefern ist dieses Produkt besser als Ihre bisherigen Produkte?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3391612327-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3391612327-label\">\n\t\t\t\n<p>Die Serie W ist wandmontiert und hat die perfekte Gr\u00f6\u00dfe und Kapazit\u00e4t.<br \/>\nAlle Produkte mit optionalem Heizsystem f\u00fcr niedrige Umgebungstemperaturen<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1896459927\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1896459927-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-is-the-product&#039;s-installation-time?-do-you-have-installation-services?\" aria-expanded=\"false\" aria-controls=\"accordion-1896459927-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Umschalten\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Wie lange dauert die Installation des Produkts? Bieten Sie einen Installationsservice an?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1896459927-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1896459927-label\">\n\t\t\t\n<p>Die Installationszeit betr\u00e4gt etwa 10 Minuten bis eine halbe Stunde. Wir bieten keinen Installationsservice an, aber wir stellen Benutzerhandb\u00fccher f\u00fcr die Installation zur Verf\u00fcgung.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2949872752\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2949872752-label\" class=\"accordion-title plain\" href=\"#accordion-item-does-your-product-require-maintenance-services?-do-you-offer-them?\" aria-expanded=\"false\" aria-controls=\"accordion-2949872752-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Umschalten\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Ben\u00f6tigt Ihr Produkt Wartungsdienste? bieten Sie diese an?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2949872752-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2949872752-label\">\n\t\t\t\n<p>Ja, und wir werden den Kundendienst anbieten.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n<div class=\"row\"  id=\"row-1734648033\">\n\n\t<div id=\"col-1957555826\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner text-center dark\" style=\"background-color:rgb(23, 23, 23);\" >\n\t\t\t\n\t\t\t\n<h3> Haben Sie noch eine Frage?<br \/><\/h3>\n<p>Bitte kontaktieren Sie uns f\u00fcr weitere Informationen.<\/p>\n<a href=\"https:\/\/voltsmile.com\/de\/kontakt\/\" target=\"_blank\" class=\"button primary\" rel=\"noopener\" >\n\t\t<span>Kontakt aufnehmen<\/span>\n\t<\/a>\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-1957555826 > .col-inner {\n  padding: 40px 40px 40px 40px;\n  margin: 40px 0px 0px 0px;\n  border-radius: 20px;\n}\n<\/style>\n\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_466452202 {\n  padding-top: 80px;\n  padding-bottom: 80px;\n}\n<\/style>\n\t<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1837","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - 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